Frequently Asked Questions

You can book online using our online booking system, or you can contact one of our friendly office team members on 02 4872 3722.

We can provide local transport across the Wingecarribee shire and out of area transport depending on the location. See Services for more information.

As much as possible as we schedule our vehicles in advance. We ask for at least 48 hours notice to ensure that we have the capacity to ensure your needs.

If you wish to amend a booking you can contact our office on 4872 3722 and we will endeavour to accommodate your request.

Please contact us as soon as practicable on 4872 3722, this will allow us to accommodate other passengers who wish to travel.

The cost of use our transport is 50c per km and a $2 booking fee, with a minimum of $10 per return, and a maximum of $98 per return trip. 

Yes we accept payment via the Seniors Regional Travel Card. You can also pay for the transport component of our social outings with your card. Please contact our office to make your payments over the phone.

To ensure we meet the needs of our clients, we include specialised services on our vehicles, including: hoist access, wheelchairs, oxygen concentrators, transport for pets, and more.

Yes. You can have a carer travel with you free of charge unless they are attending one of our socials or shopping, where a fee will be charged

Yes. If your animal is a registered service animal or therapy animal, it is free for your animal to travel in the vehicle at your side. If your animal is a pet, we will take it at no extra charge providing it is in an appropriate travel cage that we can lift and place in our vehicle.

We will not transport aggressive animals that place our drivers at risk. If you do not have an appropriate travel cage, we can supply one. So, if your animal needs to go to the vet, for example, we can assist you.